Terms & Conditions

Please read these terms carefully before using Diamond Exchange services

Last Updated: January 2024 Version 1.0

1. Acceptance of Terms

By accessing and using Diamond Exchange ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

1.1 Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Diamond Exchange regarding your use of the Platform and its services.

1.2 Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the Platform. Your continued use of the Platform constitutes acceptance of the modified terms.

2. Definitions

2.1 Key Terms

  • "Platform" refers to Diamond Exchange website and mobile applications
  • "User" refers to any individual who accesses or uses the Platform
  • "Account" refers to the user account created on the Platform
  • "Diamond ID" refers to the unique identifier assigned to each user
  • "Betting" refers to placing wagers on sports events or casino games
  • "Services" refers to all betting, gaming, and related services offered

3. Account Registration and Usage

3.1 Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Age Requirement

You must be at least 18 years old to create an account and use our services. By using the Platform, you represent and warrant that you meet this age requirement.

3.3 KYC Verification

All users must complete Know Your Customer (KYC) verification by providing valid government-issued identification documents. Failure to complete KYC may result in account suspension.

3.4 Account Security

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

3.5 One Account Per Person

Each user is allowed only one account. Creating multiple accounts may result in the suspension of all accounts and forfeiture of funds.

4. Betting and Gaming Rules

4.1 Sports Betting

Sports betting is available on various sports including cricket, football, tennis, and basketball. All bets are subject to the specific rules for each sport and event.

4.2 Casino Games

Casino games are provided by licensed gaming providers. Each game has specific rules and return-to-player (RTP) percentages that are clearly displayed.

4.3 Betting Limits

We reserve the right to set minimum and maximum betting limits. These limits may vary based on the type of bet, sport, or game.

4.4 Odds and Payouts

Odds are subject to change without notice. Once a bet is placed and confirmed, the odds are locked in. Payouts are calculated based on the odds at the time of bet placement.

4.5 Bet Settlement

Bets are settled according to official results. In case of disputes, our decision is final. We reserve the right to void bets in case of suspicious activity or technical issues.

5. Deposits, Withdrawals, and Payments

5.1 Deposits

  • Minimum deposit amount is ₹100
  • Deposits are processed instantly for most payment methods
  • We accept UPI, digital wallets, and cryptocurrency payments
  • All deposits must come from accounts in your name

5.2 Withdrawals

  • Minimum withdrawal amount is ₹100 for UPI, ₹500 for other methods
  • Withdrawals are processed within 24 hours
  • KYC verification must be completed before first withdrawal
  • Withdrawals can only be made to accounts in your name

5.3 Transaction Fees

We do not charge fees for deposits or withdrawals. However, third-party payment processors may charge their own fees.

5.4 Currency

All transactions are conducted in Indian Rupees (INR). Exchange rates, if applicable, are determined by the payment processor.

6. Prohibited Activities

6.1 Illegal Activities

You agree not to use the Platform for any illegal purposes or in violation of any applicable laws or regulations.

6.2 Prohibited Behaviors

  • Creating multiple accounts
  • Using automated systems or bots
  • Attempting to manipulate odds or game outcomes
  • Sharing account credentials with others
  • Using VPNs to circumvent geographical restrictions
  • Engaging in money laundering activities

6.3 Consequences

Violation of these terms may result in account suspension, forfeiture of funds, and legal action where appropriate.

7. Limitation of Liability

7.1 Platform Availability

We strive to maintain 24/7 platform availability but do not guarantee uninterrupted access. We are not liable for any losses due to platform downtime or technical issues.

7.2 Betting Risks

Betting involves risk of loss. You acknowledge that you may lose money and agree that we are not responsible for any financial losses incurred through betting activities.

7.3 Maximum Liability

Our maximum liability to you shall not exceed the amount you have deposited in your account in the 12 months preceding the claim.

7.4 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

8. Account Termination

8.1 Termination by User

You may terminate your account at any time by contacting our support team. Upon termination, any remaining balance will be processed according to our withdrawal policies.

8.2 Termination by Platform

We may terminate or suspend your account at any time for violation of these terms, suspicious activity, or for any other reason at our sole discretion.

8.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. All provisions of these terms that should survive termination shall remain in effect.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in India.

11. Contact Information

For questions about these terms, please contact us at:

  • Email: legal@diamond-exch.co.in
  • Phone: +91-XXXXXXXXXX
  • Address: [Company Address]